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Class Overview
Brooklyn & Queens
Class Packages

FAQs – Tennis NYC

Feel free to browse our F&Q topics related to our tennis programs and website. You can learn how to access your online student account and register for classes. In addition, you can find information about our cancellation policy, our refund policy, and weather related cancellations.

If the following questions and answers about your order, class registration or tennis lesson are still not clear then please contact us and we’ll assist you further.

My Account and General Information

Shopping Cart

Risk of Playing Tennis

Equipment Needed for Class

Tennis Court information

What is the expiration date on my class package?

How Do I Sign Up!

Registering for classes is easy. All you need to do is:

  1. Find the available classes or lessons you want.
  2. Create a student account.
  3. Pay for the class/lesson credits and schedule them.

Please watch the videos below for a step by step guide on how to sign up for each program

Weather Policy

Our tennis court locations are outdoors and therefore will be affected by inclement weather. Please read below to be informed of the cancellation procedure we implement when bad weather occurs as well as answers to frequently asked questions about this matter.

What happens if it rains the day of my class?

What happens if it starts to rain during the class?

Why do you only cancel classes the day of?

Will I still be contacted if my class is early in the morning?

Where do I check online to see if my class is cancelled?

May I call to find out about my class status?

Will I still be notified if it starts to rain right before class?

What happens if you cancel the class and later the sun comes out?

How do I reschedule a bad weather cancelled class?

Cancellation Policy

See complete rescheduling guidelines below depending on your program. Just to clarify, these guidelines are for classes that you early cancel, not for cancellations due to the weather.

Classes missed outside of our cancellation guidelines below cannot be refunded, rescheduled, or credited in any way.

Youth Group Tennis lessons Cancellation Policy

Youth Group Tennis Class cancellation instructions

Youth Group Class Credit Policy

How do I reschedule a cancelled youth group class?

What are the restrictions and options for rescheduling youth group tennis classes?

Adult Group Tennis lessons Cancellation Policy

Adult Group Tennis class cancellation instructions

Adult Group Class Credit Policy

How do I reschedule a cancelled Adult Group class?

What are the restrictions and options for rescheduling Adult Group tennis classes?

Private Tennis Lessons Cancellation Policy

Private Tennis lesson cancellation instructions

Private Tennis Lesson Credit Policy

How do I reschedule a cancelled Private Tennis Lesson?

What are the restrictions and options for rescheduling Private Tennis Lessons?

Instructor Changes

What if my instructor does not show up?

What if there is a substitute for my class?


Refund Policy

Rankings And Levels

The rating categories are formatted generalizations about personal skill levels.  You may find that you actually play above or below the category which best describes your skill level, depending on your competitive ability.  The category you choose to identify with is not meant to be permanent, but may be adjusted as your skills change or as your match play demonstrates the need for reclassification. Ultimately, your rating is based upon match results in competitive play.

A ranking of 2.0-3.0 basically means you are an advanced beginner or a slightly better. 3.5-4.5 means you are a solid, consistent player who is classified as an intermediate to advanced player.

1.5 – You have limited experience and are working primarily on getting the ball in play.

2.0 – You lack court experience and your strokes need developing. You are familiar with the  basic positions for singles and doubles play.

2.5 – You are learning to judge where the ball is going, although your court coverage is limited.  You can sustain a short rally of slow pace with other players of the same ability.

3.0 – You are fairly consistent when hitting medium-paced shots, but are not comfortable with all strokes and lack execution when trying for directional control, depth, or power.  Your most common doubles formation is one-up, one-back.

3.5 – You have achieved improved stroke dependability with directional control on moderate shots, but need to develop depth and variety.  You exhibit more aggressive net play, have improved court coverage and are developing teamwork in doubles.

4.0 – You have dependable strokes, including directional control and depth on both forehand and backhand sides on moderate-paced shots. You can use lobs, overheads, approach shots and volleys with some success and occasionally force errors when serving.  Rallies may be lost due to impatience.  Teamwork in doubles is evident.

4.5 – You have developed your use of power and spin and can handle pace.  You have sound footwork, can control depth of shots, and attempt to vary game plan according to your opponents.  You can hit first serves with power and accuracy and place the second serve.  You ten to over hit on difficult shots.  Aggressive net play is common in doubles.

5.0 – You have good shot anticipation and frequently have an outstanding shot or attribute around which a game may be structured.  You can regularly hit winners or force errors off of short balls and can put away volleys. You can successfully execute lobs, drop shots, half volleys, overhead smashes, and have good depth and spin on most second serves.

5.5 – You have mastered power and/or consistency as a major weapon.  You can very strategies and styles of play in a competitive situation and hit dependable shots in a high stress situation.

6.0-7.0 – You have had intensive training for national tournament competition at the junior and collegiate levels and have obtained a sectional and/or national ranking.

7.0 – You are a world-class player.

10 and Under Tennis Lessons

BumbleBee Tennis believes that introducing young kids to the game of tennis doesn’t have to be intimidating. With 10 and Under Tennis, kids get to have fun while learning the game! How? Well, first of all they get to play using equipment fit for their size! We use low compression balls which are easier to hit and not as fast as the yellow balls. The racquets are smaller and lighter and the courts are proportional so they are easier to cover!

The following videos from 10 and Under Tennis will show you how kids should play tennis and how fun it could be for your kids to learn the game!

This next video shows you how quick and easy it is to learn tennis where there’s space to set up a mock Quickstart Court!

Check out how to properly set up a Quickstart Court on the next video.

Introduce your child to the game of tennis in the proper way and you’ll see that they will develop the skills to play the game and love the sport for life!